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Happiness Hero's Rates, Terms and Policies

  • Initial twenty-minute consultation by Google Meet or telephone is complimentary.
  • First time clients will initially be invoiced in advance of work commencing then all subsequent invoices will be at the end of every calendar month.
  • Invoices are to be settled within seven (7) days upon the delivery unless otherwise agreed. The final invoice shall include billable time, reimbursable expenses, and any other fees related to the Work.
  • Unpaid bills will incur interest, as per government guidelines. It is at my discretion whether work continues after a bill remains unpaid beyond my 7 day payment period.
  • Billable time includes meetings and calls outside of contracted hours, and includes the writing and/or reading of correspondence sent by mail or email.
  • A time report will be provided with the invoice unless the client requests otherwise.
  • Once an invoice becomes overdue, no further work will be undertaken.
  • Clients will be invoiced either after an individual assignment is completed or on an ongoing monthly basis.
  • All postage, printing and other stationery expenses bought on behalf of the client’s business will be added to the invoice for reimbursement.
  • All online tools such as wordpress themes, marketing tools like mailchimp and other online expenses bought on behalf of the client’s business will be added to the invoice for reimbursement.
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested by the customer.
How we use personal information
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience
  • To provide better services, products and opportunities to you
  • To timely notify you about services, products and opportunities that may be of interest to you
  • To process customer transactions
  • To create reports about customers regarding web pages accessed, traffic patterns, site usage and for some marketing purposes
  • To send periodic e-mails for order processing, updates pertaining status of your order or company news and related service information.
  • Happiness Hero shall keep any work undertaken confidential and not use it for personal gain or promotion without written consent of the Client.
  • The business affairs of the Client shall not be discussed or disclosed to any third parties.
  • The Client will be the legal owner and will hold intellectual copyright of all work undertaken by Happiness Hero
  • All images supplied by the client remain their responsibility, with regards to obtaining rights for use. All images supplied by Happiness Hero will be sourced with permission.
  • to conduct your business affairs in a professional manner and avoid behaviour that could bring your business and reputation into disrepute.
  • to conduct my business affairs based on sound, ethical principles and will communicate fairly and honestly with your clients, associates, employees and suppliers.
  • to make an honest representation of my skills, experience and qualifications at all times.
  • to respect the confidentiality of your personal and business practices and recognise your ownership of any intellectual copyright pertaining to your business activities.
  • to strive to maintain my high professional standards by staying abreast of advances within my industry and to strive for excellence through professional improvement.
  • to keep all acquired personal data safe and secure and ensure it is only used for it’s intended purpose, in accordance with GDPR and all regulations set by the ICO.
  • While I take every step known to me and in accordance with guidance on the ICO website to keep data safe and secure I will never be fully immune to hacks, no one is.
  • Weekdays Working Hours: 09:00 AM to 06:00 PM (Indian Standard Time).
  • Weekend Working Hours: 09:00 AM to 01:00 PM (Indian Standard Time).
  • Sunday Holiday. For Hospitality Business Client Tuesday is considered as Holiday.

Note: Happiness Hero may update this policy from time to time. We will notify when there significant changes in the way we manage personal information by sending a notice to the email address provided by you when you contract with Happiness Hero, or phone conversation, or by placing a prominent notice on our website.

Happiness Hero help you to turn more visitors into customers

I want to hear your challenges and determine how I can help. Happiness hero's digital solutions are carefully customized to optimize your business's potential. Together we can and we will make the difference.

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